Professional Services Solutions
On-site consultants provide application configuration, usability and performance enhancements to increase the value of technologies in place at your organization. Fully utilizing the features and business intelligence tools for your systems can result in more effective management of resources and better delivery of care.
There are many components of the MEDITECH HCIS that a patient record can touch during a stay; from ADM to OE, MIS and Report Writing to name just a few. Maximizing the utilization of features and accurate integration with other systems can make an effective EHR which can improve user adoption, system performance and patient care.
Siemens offers a variety of HCIS platforms to meet an organizations needs and EHR requirements. From the Soarian to Invision and MEDSERIES Clinical and Revenue Cycle platforms to departmental applications like Novius Lab, Syngo Radiology and Pharmacy. Maximizing the utilization of features and accurate integration with other systems can make an effective EHR and help improve user adoption, system performance and patient care.
Managed Services Solutions
Applications and technologies are critical parts of the day-to-day operations of today's healthcare organizations, and they are used to enhance the quality of delivery of care and to maximize the revenue brought into the organization. The purpose of Integrating Healthcare Associatesâ€™ Managed Services Solutions is to help supplement IT staff in the ongoing maintenance and implementation of healthcare applications and technologies.
Integrating Healthcare Associates Support Analysts provide ongoing Clinical, Financial and Administrative system support on an as-needed basis. Our insights and support can help maximize application uptime and our 24/7 support (remote or on-site) enables a higher level of patient care.
Interface transaction queue processing, server statistics and database performance are just a few examples of application-specific monitoring Integrating Healthcare Associates performs to improve the effectiveness of systems. IHA makes use of manual and custom built monitoring tools and we are trained in using industry standard monitoring tools allowing us to provide continuous (24/7) system monitoring.
Remote operations analysts provide continuous (24/7) coverage for applications and system maintenance. Integrating Healthcare Associates works with you to create a customized maintenance plan specific to the applications and systems within your organization. IHA analysts work off of these maintenance plans to assist in maintaining the health of your organizationâ€™s HCIS. This includes a variety of tasks including application error queue monitoring, interface error queue maintenance, service pack and tasks surrounding routine server maintenance.